News and current events in the world is ESSENTIAL for any professional. But to do so, you must choose your sources very VERY carefully and select the best digital newspapers . And this list of digital newspapers can also be super useful when creating your content strategy. Think of the […]
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Would you like to start a business and leave your current job behind, but you haven’t dared to take the plunge yet? Let us guess… It’s probably because you’re constantly having a ton of questions , including: Where do I start? How do I know if I’m ready to take […]
You can also send relevant contextual notifications at the right time. For example, if you own a restaurant, when customers pass by your establishment, you can send a message reminding them of the daily specials or a discount on their next visit. Advertising d then, use beacons to leverage UAE […]
Beacons have proven to be fundamental and quite powerful resources when it comes to proximity marketing. These devices have a wide range of applications for almost any field, especially in the world of marketing. But they are also invaluable when it comes to improving the user and customer experience. That’s […]
Advertising strategies often increase a company’s popularity rates, but when they work in conjunction with the sales department, the increase is likely not only in popularity, but also in profits since smart marketing allows: Align objectives Goal alignment is essential in smart marketing because when sales and marketing teams share […]
In today’s dynamic business world, close and effective collaboration between sales and marketing departments has become a strategic necessity to achieve the best possible results. But what happens when you bring two different areas together? In this case, smarketing, a new area where both the sales and marketing departments work […]
Part of the “call center” world since the beginning of the digital age. Tags Recruiting Agent Applicant Screening Business Process Business Continuity Plan Business Impact Analysis Culture Customer Experience Digital Channel Disaster Recovery Plan Data Recovery Plan Emergency Preparedness Employment Interviews Hybrid Work Insights New Employee Training Operational […]
Disasters can and will happen anytime, anywhere. Call centers must be prepared, firstly to protect the lives of their employees, and secondly to ensure that information and services are provided to customers, as they will not be aware that the center is in imminent danger or, in the worst case […]
Catherine ( ) used her experience and expertise to wrap up our March with five wishes for contact center leaders. How to Check Writing Skills Before Recruiting Your team is recruiting customer service agents, and you want them to be good at responding through written channels: email, chat, social […]
Social networks are essential for everyone. For many years, they have become the communication medium par excellence for millions of people.Of course, with the inevitable changes. Therefore in technological devices. Therefore all social networks have had to update and undergo. Therefore a wide variety of changes.However. Therefore the changes that […]
