Disasters can and will happen anytime, anywhere. Call centers must be prepared, firstly to protect the lives of their employees, and secondly to ensure that information and services are provided to customers, as they will not be aware that the center is in imminent danger or, in the worst case scenario, will not be aware of it. events in them.
Surprises and Delights
A lot has changed over the past Jordan Mobile Number List year. I worked at Hilton Reservations Worldwide in 2016, and we had just transitioned several employees from office-based positions to working from home (). We are in the midst of a -2019 recession and there is an urgent need to reduce costs. So we decided to unlock a large contact center real estate portfolio and quickly figured out how to effectively support people working from home.
Happy 15th Anniversary and
congratulations on the anniversary of Ghana Phone Number List Contact Center Pipeline! Over the past year, I have been a grateful contributor. I founded it in the year before last, although my “relationship” with (automatic call distribution) started in the year before. Yes, I am a contact center veteran and have been a
